Last updated: 15 August 2026
This page permanently deletes your Nestella account and all of the data stored with it. It works whether or not the Nestella app is installed on your device — you do not need to download anything, and you do not need to email us or wait for a reply. Enter the email address and password you use for Nestella below and the deletion is scheduled straight away.
Deleting your account removes:
If you share a family with a co-parent or caregiver who is not deleting their account, the family's records stay with them and only your own membership and personal account are removed. One parent leaving Nestella never erases another parent's record of their child.
When you delete your Nestella account, your data is kept for 30 days so you can change your mind. Signing back in does not restore it on its own — you must also choose "Keep my account", either in the app under Settings then Delete account, or on our public account-deletion page. After that 30-day window ends, your account and all associated data are permanently deleted from our systems and cannot be recovered.
You can undo a deletion from this page. Enter the same email address and password and choose Keep my account instead. That is the only thing that stops the deletion — signing in on its own does not.
We may keep a limited amount of information beyond this window only where we are required to for security, fraud prevention, or regulatory compliance. See our Privacy Policy for detail.
A paid subscription is billed by Google Play or the App Store against your store account — not against your Nestella account. Deleting your account here does not cancel that subscription. Cancel it in your Google Play or App Store subscription settings as well, or you may continue to be charged.
Enter the email address and password you use to sign in to Nestella. We verify them before anything is scheduled.
If you cannot remember your password, reset it from the Nestella app's sign-in screen, then come back here. If you no longer have access to the email address on the account, write to nestella.app@gmail.com from an address we can verify and we will help you.